How to request deletion
Email stack@keystonecommerce.in with the subject “Data Deletion Request”. Include the mobile number linked to your Liwip account and any email address associated with your profile.
What we delete
- Your account profile, including name, mobile number, and email address where applicable.
- Saved app preferences, wishlist, cart, and recently viewed records linked to your account where applicable.
- Support tickets, return attachments, and other personal content where deletion is legally and operationally permitted.
What we may retain
We may retain limited records when required for legal, tax, accounting, fraud-prevention, payment, dispute, security, or legitimate business-record purposes. This can include invoices, order records, payment status records, refund records, and records needed to protect our service.
Timeline
We will acknowledge deletion requests after we receive them and may ask for information needed to verify account ownership. After verification, we will process eligible deletion requests within a reasonable period unless a longer retention period is required by law or necessary for the reasons described above.
Questions
For questions about privacy or deletion, email stack@keystonecommerce.in or review our Privacy Policy.